Terms of Service

These Terms of Service ("Terms") govern the contractual relationship between DexterBee GmbH, Industriestraße 13, 63755 Alzenau, Germany (hereinafter "UIWeaver", "we", "us") and you as the customer ("Customer"). By ordering via our website uiweaver.io you accept these Terms.

§ 1 Scope; consumer definition

(1) These Terms apply to all contracts concluded via uiweaver.io between UIWeaver and the Customer. Conflicting or supplementary terms of the Customer become part of the contract only if we have expressly agreed to them in writing.

(2) A consumer within the meaning of these Terms is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 BGB). An entrepreneur is a natural or legal person or a partnership with legal personality who, when concluding a legal transaction, acts in the exercise of their trade, business or profession (§ 14 BGB). Our services are primarily aimed at entrepreneurs.

§ 2 Subject matter

(1) UIWeaver creates business websites and web applications (Astro/React source code) based on a template from our template library or a fully custom design. The work is carried out by our designers using AI-assisted tools. Optionally, we offer a care plan (hosting, maintenance) and AI features for the Customer's website and further channels (§ 4(3), § 4a).

(2) The specific scope of services is set out in the written offer (text form) that the Customer receives from UIWeaver after their enquiry (§ 3), supplemented by these Terms. Workshops or separate concept sessions are only owed where expressly agreed in the offer.

§ 3 Conclusion of contract, order steps, § 312i BGB

(1) The presentation of services on the website does not constitute a binding offer but rather an invitation to submit an offer (invitatio ad offerendum).

(2) Order steps (§ 312i(1)(1) No. 1 BGB): The Customer submits a non-binding project enquiry via the website. A UIWeaver designer generally gets in touch within 24 hours and then prepares a written offer (text form) setting out the binding scope of services and the price. To order, the Customer opens the Stripe payment page provided with the offer, enters the required data and completes the order by clicking the "Pay now" button. Only with the completion of this step does the Customer submit a binding offer.

(3) Correction of input errors (§ 312i(1)(1) No. 1 BGB): Before submitting the order, the Customer may correct entries via the standard browser functions (back button, keyboard) and the editable form fields, or abort the order by closing the browser window.

(4) Contract language (§ 312i(1)(1) No. 2 BGB): The contract may be concluded in German or English. The language selected by the Customer during checkout is binding.

(5) Storage of the contract text (§ 312i(1)(1) No. 4 BGB): We store the contract text (order, Terms, withdrawal notice) and send it to the Customer with the order confirmation by email. The current version of these Terms is permanently available at uiweaver.io/en/legal/terms.

(6) Acceptance: The contract is formed upon UIWeaver's order confirmation by email or upon delivery of the service, whichever is earlier. An automated acknowledgement of receipt does not constitute acceptance.

§ 4 Products and prices

(1) Website creation (one-time payment)

Upon full payment the Customer receives a non-exclusive, perpetual, transferable licence to use the delivered source code for one business project. Three packages are available:

• Landing Page — from €1,499 (one-time payment)
• Business Website — from €1,990 (one-time payment)
• Web App Solution — price on request (individual quote)

For every package, the Customer may choose between a template from our template library and a fully custom design. The prices stated are starting prices. The binding scope of services and the binding final price are set out in UIWeaver's written offer (§ 3(2)); for the Web App Solution, the price results exclusively from the individual offer.

Every package also includes AI visibility measures: structured data, FAQ markup and an llms.txt file that make it easier for search engines and AI-powered search services to capture information about the Customer's business (see § 4a(9)).

(2) Care plan (monthly subscription)

Optional care plan covering hosting, SSL, CDN, security updates, maintenance and the operation of the AI features included in the respective package (para. 3). The care plan may be cancelled at any time with effect to the end of the current billing period (§ 11(2)).

• Landing Page — from €49/month
• Business Website — from €79/month
• Web App Solution — individual, as per offer

The specific monthly price and scope of the care plan are set out in the offer. Without a care plan, the Customer may self-host the delivered source code; in that case the AI features are not available (§ 4a(1)).

(3) AI features

Depending on the package, the care plan includes the following AI features, which are operated on UIWeaver's infrastructure:

• Landing Page: AI chatbot on the Customer's website that answers visitors' questions based on the website content.
• Business Website: in addition, the chatbot captures enquiries and books appointments.
• Web App Solution: in addition, (a) a chatbot with its own knowledge base built from documents uploaded by the Customer, (b) an AI enquiry manager that analyses enquiries received via the contact form and prepares draft replies, which the Customer reviews and approves before sending, (c) an AI chatbot on WhatsApp (via the WhatsApp Business Platform of Meta Platforms Ireland Ltd.) and (d) AI automations as set out in the offer, in particular preparing quotes, follow-up messages and CRM entries, a document AI that reads and classifies documents and prepares DATEV exports, AI agents for recurring tasks subject to approval by the Customer's team, and integrations with third-party systems (e.g. CRM, calendar, email).

The provisions of § 4a additionally apply to the AI features.

(4) Prices and VAT

All prices are stated in euros. Towards consumers, prices include statutory VAT. Towards entrepreneurs, prices are stated net of statutory VAT. Applicable VAT is determined at checkout based on location. We reserve the right to adjust prices for recurring services with 30 days' notice. Meta's fees for use of the WhatsApp Business Platform are passed on separately in accordance with § 4a(3).

§ 4a Special conditions for AI features

(1) Prerequisite: The AI features (§ 4(3)) are provided exclusively as an ongoing service on UIWeaver's infrastructure and require an active care plan. They are not part of the delivered source code. Upon termination of the care plan the AI features are deactivated; the Customer's right to self-host the delivered source code without AI features remains unaffected.

(2) Scope of use (fair use): Use of the AI features is included in the care plan price to the extent customary for the booked package. If usage exceeds this scope substantially and not merely temporarily — for example through automated mass requests or usage many times higher than customary — UIWeaver will inform the Customer in text form and offer an adjustment of the care plan. Additional fees arise only with the Customer's consent. If the Customer does not accept the offer within 14 days, UIWeaver may limit the AI features to the customary scope. Measures to prevent abusive access (e.g. rate limiting) remain permissible at any time.

(3) WhatsApp: The WhatsApp chatbot requires a WhatsApp Business account and is additionally subject to Meta's terms and policies for the WhatsApp Business Platform, compliance with which is the Customer's responsibility. Usage-based fees charged by Meta for the platform (e.g. fees per message or conversation) are passed on to the Customer at cost, without mark-up, and invoiced monthly based on Meta's billing. Price changes by Meta apply accordingly. The availability of the WhatsApp Business Platform and Meta's decisions regarding the Customer's account (e.g. suspensions) are outside UIWeaver's control. The Customer may send business-initiated messages to end customers only with their prior consent (§ 7 UWG, Meta's policies).

(4) Nature of AI output: The answers and drafts of the AI features are generated automatically by an AI model (Google Gemini). Despite careful configuration, they may be inaccurate, incomplete or outdated. UIWeaver owes the operation of the AI features in accordance with the service description, but not specific answers, their factual accuracy or the answering of every request. Answers are based on the content provided by the Customer (website content, knowledge-base documents); the Customer is responsible for its accuracy, currency and lawfulness.

(5) AI enquiry manager: Draft replies are never sent automatically. The Customer reviews every draft before approval, adapts it where necessary and decides on sending themselves. The Customer is solely responsible for the content of messages sent to their customers or prospects.

(6) Appointment booking: The chatbot books appointments only within the availability configured by the Customer. The Customer is responsible for keeping this availability up to date.

(7) Transparency (Art. 50 Regulation (EU) 2024/1689, AI Act): UIWeaver designs the chatbots so that persons interacting with them are informed clearly and distinguishably at the start of the interaction that they are communicating with an AI system; this also applies to the WhatsApp chatbot. The Customer undertakes not to remove, obscure or weaken this notice and not to present the chatbot as a human. The Customer informs the visitors of its website about the use of the AI features in its own privacy policy.

(8) Data protection: For the AI features, UIWeaver processes personal data of the Customer's visitors, prospects and customers as a processor on behalf of the Customer; the Data Processing Agreement applies. As controller, the Customer is responsible for the lawfulness of the processing. The Customer may only add special categories of personal data (Art. 9 GDPR, e.g. health data) to the knowledge base by separate agreement, and may only have such data processed by the document AI on the same condition.

(9) AI visibility: UIWeaver implements the measures referred to in § 4(1) in line with the state of the art. Whether and how search engines and AI-powered search services capture or display the website, or recommend the Customer's business, is solely up to their operators. No particular ranking, inclusion in AI answers or recommendation is owed.

(10) AI automations and document AI: Results produced by AI automations, AI agents and the document AI (e.g. draft quotes and messages, CRM entries, extracted document data, classifications, DATEV export files) are suggestions that the Customer reviews before use. AI agents carry out actions affecting third parties (e.g. sending quotes or messages) only after approval by the Customer. Paragraph 4 applies accordingly; the Customer is responsible for the use of the results.

(11) No tax advice: Preparing DATEV exports is purely technical data preparation. UIWeaver provides no tax advice and no assistance in tax matters within the meaning of the German Tax Advisers Act (Steuerberatungsgesetz). Tax and accounting review, account assignment and use of the data are the responsibility of the Customer or their tax adviser.

(12) Third-party integrations: Integrations use the Customer's own accounts and access credentials with the respective providers; their terms apply between the Customer and the provider. The Customer provides the necessary access and grants only the permissions required for the automation. The availability of third-party systems and changes to their interfaces are outside UIWeaver's control; necessary adjustments are made under the care plan as set out in the offer.

(13) UIWeaver's liability under § 10 remains unaffected.

§ 5 Payment

Payments are processed via Stripe Payments Europe, Ltd. The available payment methods include SEPA direct debit, credit card, Apple Pay, Google Pay and others. Payment becomes due upon order placement.

§ 6 Right of withdrawal and digital content

Withdrawal notice (for consumers)

Consumers have the following right of withdrawal. Entrepreneurs are not entitled to a right of withdrawal.

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (DexterBee GmbH, Industriestraße 13, 63755 Alzenau, Germany, Email: hello@uiweaver.io) of your decision to withdraw by means of a clear statement (e.g. a letter sent by post or by email). You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a delivery method other than the least expensive type of standard delivery offered by us), without undue delay and not later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees as a result of such reimbursement.

Early expiry of the right of withdrawal for digital content (§ 356(5) BGB)

For contracts for the supply of digital content not delivered on a tangible medium (e.g. a source code archive), the right of withdrawal also expires where we have begun performance of the contract after the consumer

1. has given express prior consent that performance shall begin before the end of the withdrawal period;
2. has acknowledged that they thereby lose their right of withdrawal upon commencement of performance; and
3. has been provided by us with confirmation in accordance with § 312f(3) BGB.

The corresponding consent and acknowledgement checkboxes are presented expressly in the order process before payment is triggered. Care plan services (§ 4(2) and (3)) do not constitute digital content in the aforementioned sense; the right of withdrawal remains unaffected, unless performance was begun with the consumer's express consent before expiry of the withdrawal period (§ 356(4) BGB).

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and send it back.)

To: DexterBee GmbH, Industriestraße 13, 63755 Alzenau, Germany, Email: hello@uiweaver.io I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*): Ordered on (*)/received on (*): Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if this form is notified on paper): Date: (*) Delete as appropriate.

§ 7 Warranty / liability for defects (§§ 434 ff. BGB)

(1) UIWeaver performs the services owed with the diligence of a prudent merchant. The statutory provisions on material and legal defects apply, unless otherwise regulated below.

(2) For one-time deliverables (website creation): the Customer shall notify UIWeaver of defects in writing or text form without undue delay upon discovery. UIWeaver shall first have the right to remedy by removing the defect or supplying a defect-free item (§ 439 BGB). Should the remedy fail despite two attempts or prove unreasonable, the Customer may reduce the price or rescind the contract.

(3) The limitation period is two years from delivery towards consumers and one year from delivery towards entrepreneurs (§ 438(1) No. 3 BGB in conjunction with § 309 No. 8(b) ff. BGB).

(4) Any additional guarantee is only assumed where expressly agreed in writing.

§ 8 Intellectual property; rights of use

(1) Upon full payment the Customer receives a non-exclusive, perpetual, transferable licence to use the deliverables (text, layout, individual configuration) for one business project.

(2) The underlying platform, software, AI models, template library, generation technology and the AI features (§ 4(3)), including the associated infrastructure, remain the intellectual property of UIWeaver or its licensors. The Customer may neither resell raw templates nor represent them as their own.

§ 9 Customer obligations; acceptable use

The Customer undertakes not to use the service to:

• create websites for unlawful activities or to infringe third-party rights;
• generate misleading, defamatory or fraudulent content;
• reverse-engineer, scrape or systematically extract our AI output for training competing models;
• circumvent usage limits or access controls;
• use the AI features for unsolicited advertising, to deceive anyone about the AI nature of the chatbot or for any other unlawful purpose.

§ 10 Limitation of liability

(1) UIWeaver is liable without limitation in cases of intent and gross negligence, for injury to life, body or health, in accordance with the German Product Liability Act and within the scope of any expressly assumed guarantee.

(2) In cases of slight negligence concerning material contractual obligations ("cardinal obligations"), liability is limited in amount to foreseeable damages typical of the contract. Material contractual obligations are those whose fulfilment is essential to enable the proper performance of the contract and on whose fulfilment the contracting partner may regularly rely.

(3) Otherwise, liability for slight negligence is excluded.

§ 11 Term and termination

(1) Contracts for one-time services end upon full performance of the service owed.

(2) Care plans (§ 4(2)) automatically renew for the same period and may be terminated by the Customer in text form at any time with effect to the end of the current billing period. The right to extraordinary termination for good cause remains unaffected. We reserve the right to immediately suspend access where the Customer materially breaches these Terms or misuses the service.

(3) Upon termination of the care plan the AI features end (§ 4a(1)). Data processed in the course of the AI features is deleted or returned in accordance with the Data Processing Agreement.

§ 12 Data protection

Information on the processing of personal data is set out in our Privacy Policy. Where we process personal data on the Customer's behalf, the Data Processing Agreement (Art. 28 GDPR) applies additionally.

§ 13 Governing law; jurisdiction

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Where the Customer is a consumer with habitual residence in another EU Member State, the mandatory consumer protection provisions of that Member State remain unaffected (Art. 6(2) Rome I).

(2) The exclusive place of jurisdiction for any disputes arising from or in connection with this contract is Aschaffenburg, provided the Customer is a merchant, a legal entity under public law or a special fund under public law. Towards consumers, the statutory venue applies.

§ 14 Consumer dispute resolution; ODR platform

The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 15 Severability; amendments

(1) Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall not be affected.

(2) Amendments to these Terms will be notified to Customers with active care plans by email with at least 30 days' notice. If the Customer does not object in text form within this period, consent is deemed granted; this consequence will be expressly indicated in the change notification.

§ 16 Contact

Questions: hello@uiweaver.io
Provider information: Legal notice